Helptimize uses strong SSL [Secure Sockets Layer] authentication for Web and data protection and PCI compliant to make you safe. In addition, there is no Personal Identification Information (PII) stored on the Helptimize platform. Helptimize uses api’s from secure companies to store your PII such as credit card, drivers license, etc.. Please note that all PII on certificates/other documents that are uploaded to your profile on the platform will be blacked out so others can’t see. Please be assured that all your PII details/data are kept in secure locations outside Helptimize platform where these other services have the top of the industry standards to secure your personal data.